Privacy Policy

Personal information we may collect includes:

• Full name
• Mobile number
• Email address
• Billing address
• Shipping/delivery address
• City, state and PIN code
• Company or business information, where provided

We may collect information relating to your purchases, including:

• Products purchased
• Order number
• Order value
• Delivery information
• Billing information
• Order status
• Returns, refunds and cancellation information

Payments may be processed through third-party payment gateways. We may receive transaction-related information necessary to confirm and process your payment. Complete payment card information is generally processed directly by the relevant payment provider and is not intended to be stored by Rahul Enterprises HYD.

When you visit our website, certain technical information may be automatically collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate location information
• Website interaction data
• Cookies and similar technologies

• Process and fulfil orders.
• Deliver products.
• Confirm payments.
• Communicate order updates.
• Provide customer support.
• Process returns, refunds and cancellations.
• Respond to enquiries.
• Improve our website and services.
• Understand customer behaviour and website usage.
• Prevent fraud and unauthorized transactions.
• Maintain business and accounting records.
• Send promotional or marketing communications where permitted.
• Comply with applicable legal and regulatory requirements.

Our website may use cookies and similar technologies to:

• Keep your shopping cart functional.
• Remember preferences.
• Improve website performance.
• Understand website usage.
• Measure marketing performance.
• Provide relevant advertising where applicable.

We may share relevant information with trusted service providers where necessary to operate our business and fulfil your requests. These may include:

• Payment gateway providers
• Shipping and logistics partners
• Technology and website service providers
• Ecommerce hosting and payment services
• Analytics providers
• Communication and email/SMS service providers
• Marketing service providers
• Professional advisers
• Government or law-enforcement authorities where legally required

Our online store is operated on a secure ecommerce platform. Our platform and payment providers may process certain customer information in connection with hosting, checkout, security and related services.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction. However, no internet-based system can be guaranteed to be completely secure.

We may retain customer information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business and financial records, resolve disputes, prevent fraud, comply with legal, tax and regulatory requirements and fulfil other legitimate business purposes.

Where permitted by applicable law, we may contact you regarding products, offers, updates or services. You may request to stop receiving promotional communications by using the unsubscribe option where available or by contacting us directly.

Transactional communications relating to orders, payments, delivery, refunds or customer service may still be sent where necessary.

Our website may contain links to third-party websites, brand websites, payment providers or other external services. Rahul Enterprises HYD is not responsible for the privacy practices of third-party websites.

Our website and ecommerce services are not intended for children under 18. We do not knowingly collect personal information from children for the purpose of independent ecommerce transactions.

Subject to applicable law, you may request information regarding personal data held by us and may request correction or deletion where applicable. To make a privacy-related request, please contact us using the details below.

We may update this Privacy Policy periodically. Any changes will be published on this page with an updated date.

Rahul Enterprises HYD, Lane besides Haldiram's / Ashok Leyland, Near MMR Garden, Old Bowenpally, Secunderabad – 500011, Telangana, India.

Phone: 7981055007 / 9849005007 / 8978690070 · WhatsApp: 7981055007 · Email: info@rahulenterpriseshyd.com