Policies

Terms & Conditions

Last updated: August 2026

These Terms & Conditions govern your access to and use of the Rahul Enterprises HYD website, online store, digital services, and any purchases made through our website.

By accessing, browsing, registering on, or purchasing products through our website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or place an order through it.

1. About Rahul Enterprises HYD

Rahul Enterprises HYD is a Hyderabad-based building and home improvement solutions business offering products for exterior, interior, bathroom, kitchen, ventilation, lighting and related applications.

The products, brands, specifications, prices and availability displayed on the website may change from time to time.

2. Eligibility

You must be at least 18 years of age to place an order through our website.

By using this website, you confirm that the information provided by you is accurate and that you are legally capable of entering into a transaction.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, colours, prices and other information displayed on the website are accurate. However:

  • Actual product colours may vary depending on your device or screen settings.
  • Natural materials may have variations in colour, texture, grain, finish or pattern.
  • Product images may be for representation purposes and may not exactly reflect the physical product.
  • Manufacturers may modify product specifications, packaging or design without prior notice.
  • Product availability may change without notice.
  • Minor variations in dimensions, finish or appearance may occur depending on the product and manufacturer.

4. Product Availability

All products displayed on the website are subject to availability. Displaying a product on the website does not guarantee that the product will always be available for purchase.

If a product becomes unavailable after an order is placed, Rahul Enterprises HYD may contact the customer regarding alternative availability, cancellation or refund, as applicable.

5. Prices

All prices displayed on the website are subject to change without prior notice.

Applicable taxes, delivery charges, installation charges or other additional charges, where applicable, will be displayed or communicated before order confirmation.

In case of an obvious pricing or technical error, Rahul Enterprises HYD reserves the right to correct the error and, where necessary, cancel the affected order.

6. Orders

Placing an order on the website constitutes a request to purchase the selected products. An order will be considered accepted only after Rahul Enterprises HYD confirms the order.

We reserve the right to refuse, limit or cancel an order in circumstances including:

  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent or unauthorized transactions
  • Incorrect customer information
  • Delivery limitations
  • Duplicate or unusually large orders
  • Other circumstances affecting our ability to fulfil the order

7. Payments

Payments may be processed through the payment methods and third-party payment gateways made available on the website.

Customers are responsible for providing accurate billing and payment information.

8. Delivery

Delivery availability, charges and estimated delivery timelines may vary depending on product type, size and weight, delivery location, stock availability, supplier availability, transportation requirements and other logistical circumstances.

Certain building materials and large or heavy products may require special transportation arrangements. Estimated delivery dates are indicative and may be affected by circumstances beyond our reasonable control.

9. Inspection at Delivery

Customers are advised to inspect products carefully at the time of delivery wherever possible.

If a product is visibly damaged, incorrect or incomplete, the customer should document the issue with photographs or videos and contact Rahul Enterprises HYD within the applicable reporting period specified in our Refund & Return Policy.

10. Returns, Refunds and Exchanges

Returns, replacements, refunds and exchanges are applicable only in the event that the product received is defective. Any such request will be subject to verification of the product condition and the circumstances of the request.

Products that have been installed, used, altered, cut, modified, damaged after delivery or otherwise rendered unsuitable for resale may not be eligible for return or replacement.

11. Cancellation

Customers may request cancellation of an order subject to the applicable cancellation window and order-processing status.

Once an order has entered processing, procurement, dispatch or transportation, cancellation may no longer be possible.

12. Installation

Unless specifically stated on the product page or order confirmation, product prices do not automatically include installation, fitting, assembly or labour charges.

Where installation is offered, applicable charges and terms will be communicated separately. Rahul Enterprises HYD shall not be responsible for damage caused by installation performed by an unauthorized third party.

13. Customer Responsibility

Customers are responsible for:

  • Providing accurate contact information.
  • Providing a complete and correct delivery address.
  • Providing a reachable phone number.
  • Checking product specifications before purchase.
  • Ensuring that the selected product is suitable for the intended application.
  • Following manufacturer instructions where applicable.
  • Ensuring suitable site conditions for installation or use.

14. Intellectual Property

All website content, including logos, photographs, graphics, text, product descriptions, videos, website design, layout and other digital content is owned by or licensed to Rahul Enterprises HYD or the respective rights holders.

No content may be copied, reproduced, modified, distributed, published or commercially exploited without prior written permission. Third-party brand names, trademarks and product images remain the property of their respective owners.

15. Website Accuracy

We make reasonable efforts to keep the website accurate and updated. However, the website may occasionally contain typographical errors, outdated information, technical errors, incorrect availability, pricing errors or other inaccuracies.

Rahul Enterprises HYD reserves the right to correct such information and update the website without prior notice.

16. Third-Party Services

The website may use third-party services including payment gateways, logistics providers, analytics services, communication platforms and other technology providers. The use of such services may be subject to the respective third party's terms and privacy policies.

17. Limitation of Liability

To the maximum extent permitted under applicable law, Rahul Enterprises HYD shall not be liable for indirect, incidental, consequential or special losses arising from the use of the website or products purchased through it, except where such limitation is prohibited by applicable law.

Nothing in these Terms shall limit any rights or remedies that cannot legally be excluded under applicable law.

18. Force Majeure

Rahul Enterprises HYD shall not be responsible for delays or failure to perform obligations caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, transportation disruptions, strikes, governmental restrictions, supply shortages, technical failures, acts of third parties or other unforeseen circumstances.

19. Changes to These Terms

Rahul Enterprises HYD may modify these Terms & Conditions from time to time. Updated terms will be published on this page along with the revised date. Your continued use of the website after such changes are published constitutes acceptance of the updated terms.

20. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any dispute arising in connection with these Terms shall be subject to the applicable courts having jurisdiction in Hyderabad, Telangana, India.

Contact Us

Rahul Enterprises HYD, Lane besides Haldiram's / Ashok Leyland, Near MMR Garden, Old Bowenpally, Secunderabad – 500011, Telangana, India.

Phone: 7981055007 / 9849005007 / 8978690070 · WhatsApp: 7981055007 · Email: info@rahulenterpriseshyd.com

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